Privacy Policy

Last Updated: June 2, 2026

Yuncheng Dinglang Machinery Equipment Co., Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.dinglangmachine.com (the “Site”), including any associated services, products, or applications.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Register for an account on our Site
Place an order or request a quotation
Subscribe to our newsletter or marketing communications
Fill out a contact form or send us an inquiry
Communicate with us via email, phone, or live chat
Participate in surveys, promotions, or contests

The types of personal information we may collect include:

Full name, email address, phone number, and mailing address
Company name, job title, and business contact details
Payment information (processed securely through third-party payment processors)
Product preferences, order history, and quotation details
Any other information you choose to provide

1.2 Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and your usage of the Site, including:

IP address, browser type, and operating system
Device type, screen resolution, and language settings
Pages visited, time spent on pages, and referral URLs
Click patterns, scroll behavior, and interaction data
Cookies and similar tracking technologies (see Section 7)

1.3 Information from Third Parties

We may receive information about you from third parties, including:

Business partners and affiliates
Social media platforms (if you interact with us on social media)
Publicly available sources

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain Services:

Process and fulfill your orders and quotations
Manage your account and provide customer support
Communicate with you about your orders, products, and services

To Improve Our Services:

Analyze usage patterns to improve Site functionality and user experience
Conduct research and analysis to develop new products and services
Monitor and analyze trends, usage, and activities on our Site

For Marketing and Communications:

Send promotional emails about new products, special offers, and company news
Personalize content and advertising based on your preferences
Send transactional communications (order confirmations, shipping updates)

For Legal and Security Purposes:

Comply with legal obligations and enforce our terms
Detect, prevent, and address fraud, security breaches, or technical issues
Protect the rights, property, and safety of our company and users

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for specific processing activities
Contract: When processing is necessary to perform a contract with you (e.g., order fulfillment)
Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., fraud prevention, marketing)
Legal Obligation: When processing is necessary to comply with applicable laws

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers:

We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or serving you, including:

Payment processors (e.g., PayPal, Stripe, bank transfer services)
Shipping and logistics partners
Email marketing services (e.g., Mailchimp)
Analytics providers (e.g., Google Analytics)
Cloud hosting and IT service providers
Customer relationship management (CRM) systems

Business Transfers:

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements:

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights and safety of our company and users.

With Your Consent:

We may share your information with third parties when you have given us your explicit consent to do so.

5. International Data Transfers

As Yuncheng Dinglang Machinery Equipment Co., Ltd. is based in China, your information may be transferred to and processed in countries outside your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer your information internationally, we implement appropriate safeguards to protect your data, including:

Standard Contractual Clauses (SCCs) approved by the European Commission
Data processing agreements with our service providers
Technical and organizational security measures

By using our Site, you consent to the transfer of your information to China and other countries where we operate.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account information: Retained as long as your account is active, plus 3 years after account deletion
Order and transaction records: Retained for 7 years for tax and legal compliance
Marketing communications data: Retained until you unsubscribe or request deletion
Website analytics data: Retained for 26 months
Correspondence and inquiries: Retained for 3 years after last communication

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. For detailed information about our use of cookies, please refer to our Cookie Policy at https://www.dinglangmachine.com/cookie-policy/.

Types of cookies we use:

Essential Cookies: Required for the Site to function properly (session cookies, security cookies)
Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (Facebook Pixel, Google Ads)
Preference Cookies: Remember your preferences such as language and region settings

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the Site.

8. Your Rights

8.1 Rights Under GDPR (EEA/UK Residents)

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal limitations)
Right to Restrict Processing: Request limitation of data processing in certain circumstances
Right to Data Portability: Request transfer of your data in a machine-readable format
Right to Object: Object to processing based on legitimate interests or direct marketing
Right to Withdraw Consent: Withdraw your consent at any time for consent-based processing

8.2 Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights:

Right to Know: Request disclosure of the personal information we have collected about you
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of your personal information (we do not sell personal data)
Right to Non-Discrimination: You will not be discriminated against for exercising your rights

To exercise any of these rights, please contact us at: info@dinglangmachine.com

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL/TLS encryption for all data transmissions
Secure servers and firewalls
Regular security audits and vulnerability assessments
Access controls limiting employee access to personal data
Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

10. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company: Yuncheng Dinglang Machinery Equipment Co., Ltd.

Website: https://www.dinglangmachine.com

Email: info@dinglangmachine.com

Address: Yuncheng, Shanxi Province, China

For EU/EEA residents, you also have the right to lodge a complaint with your local data protection authority.